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What to Confirm Before Ordering a POS System

The pre-order checklist for a POS system: every step to confirm before ordering, in one place.

Receipt-strip motif, schematic only — not a product photograph.

Why a checklist

A checklist prevents the most common ordering mistake: ordering POS hardware that does not fit the shop, because the model was not named, the specification was not checked, the trade terms were assumed, or the confirmation was skipped for speed. Hardware that does not fit costs time and money to return or replace, and it leaves checkouts without equipment in the meantime, so the few minutes a checklist takes are well spent, compared with the cost of a wrong order at fleet scale.

This article collects the ordering steps from across this site into one checklist, so a buyer can work through it before ordering, without hunting through many pages. It does not add new steps, and it does not change any model page's specification or trade terms: it collects what the guides, category pages, and inquiry pages already say, in order.

Step 1: Name the exact models and variants

Name the exact models, including their sizes, screen variants, SSD baselines, touch types, and interface sets, because variants differ within a family, and a model name alone may not distinguish them. A 15-inch POS with SSD 128GB is not the same order as a 15-inch POS with SSD 32GB, and a capacitive monitor is not the same order as a resistive one, so the inquiry should name the variants, not just the families, or the quotation will be for the wrong variants.

List every model in the order, with the quantity for each, so the quotation and the trade-term check cover all of them, not just one. A bulk order that assumes one model's terms apply to all models will be wrong for the minority models, and a bulk order that names only a category will receive a general quotation that fits no specific model.

Step 2: Check the specification tables

Check each model page's specification table against the use it must serve: size against the counter, resolution against the content, touch type against the operator's hands, interfaces against the terminal and the computer, and processor, memory, and storage against the workload. All must match together, because a model that matches on size but not on interfaces will not connect, and a model that matches on interfaces but not on size will not fit.

Do not check a single figure, and do not assume a figure for a model that does not state one: ask in the inquiry, and check the answer against the model page. Units matter, and a figure without its unit cannot be compared, while a figure with the wrong unit cannot be trusted, and a specification that is assumed will not match a specification that is delivered.

Step 3: Check the trade terms per model

Check the trade terms for each model on its own page: minimum order, supply ability, stock time, and delivery EXW, as stated for that model, not as a site-wide rule. Remember that minimum order is 1 piece on 82 pages and higher on others, that stock time is 7 days on 82 pages and longer on others, and that stock time is not delivery time, so a delivery expectation built on stock time alone will be disappointed.

Confirm the terms in the inquiry, naming each model and quantity, so the quotation states the terms for those models, not for a category or for a majority. A term that is confirmed for one model does not transfer to another, and a term that is confirmed for one order does not transfer to the next, unless it is confirmed again for that order's models and quantities.

Step 4: Check the market and the certificates

Check the market the hardware will be sold into, and ask for the certificates that apply to that market, by name, with documents attached, because certificates differ by market and by model, and a certificate for one model does not cover another. A claim that a product is certified, without naming the certificate, cannot be checked, and should not be relied on, while a certificate document that is checked against the model and the market can be.

This site states no certificate names, numbers, or issuers, because none are evidenced; certificates are available upon request, and a buyer who needs a specific certificate should name it in the inquiry, and should check the document, before payment, not after, because a missing certificate discovered after payment may block the sale in that market.

Step 5: Check payment, shipping, and warranty

Check the payment terms, the shipping terms, and the warranty terms for the order, in full, because none are stated on this site, and none can be assumed from another order or another model. Payment terms include the method, the timing, and any deposit or balance arrangement; shipping terms include who arranges collection and who bears the costs and risks, especially under EXW, where the buyer collects; warranty terms include the period, the failures covered, the failures excluded, and the remedy.

A term in any of these areas that is assumed will not match a term that is agreed, and a payment made on an assumed term may be refused, delayed, or misapplied, while a delivery on an assumed term may arrive at the wrong place or at the buyer's unexpected cost. Confirm all three areas in the quotation, before payment, so they are written down, not assumed.

Step 6: Confirm in the inquiry, before payment

Confirm in the inquiry, naming the models, the variants, the quantities, and the market, and ask for the specification for each exact model, the minimum order quantity for each model, the lead time for the order with its meaning, the payment and shipping terms, the warranty terms, and the certificates that apply to the market, by name, with documents attached. Do not pay before these have been confirmed for the exact models in the order.

The confirmation step is the buyer's protection against a mismatched model, a missing certificate, a misunderstood lead time, or an unknown warranty, and it should never be skipped for speed. A seller who answers the checklist fully is a seller who has checked the order, and a buyer who asks it has done the work that prevents a costly mistake.

The checklist in short

Name the exact models and variants, check the specification tables, check the trade terms per model, check the market and the certificates, check payment, shipping, and warranty, and confirm in the inquiry, before payment. Six steps, in order, each taking a few minutes, together preventing the most common ordering mistakes.

Keep this checklist with the order, and refer to it for every order, not just the first, because models, markets, and terms change, and a checklist that is used once and forgotten will not prevent the next mistake. The inquiry pages explain how to write the inquiry, step by step, and the pre-payment blog explains the final confirmation in detail.

A note on sources and confirmation

The model specifications and trade terms referred to in this article come from the company profile's official product pages, as presented on this site's model and category pages. Trade terms are stated per model only: minimum order, supply ability and stock time differ by model across the official detail pages, and delivery EXW, though stated on all 101 pages, is still written per model rather than as a blanket promise, and stock time is not delivery time.

Figures that are not stated on a model page — a price, a payment, shipping or warranty term, or a certificate for a specific model and market — are confirmed per order in the inquiry, and this article does not invent them. Official list prices that appear on the official detail pages are transcription only and are never a quotation, and no certificate name, number, or issuer is stated anywhere on this site, because none are evidenced; certificates are available upon request.

Before ordering, name the model, the variants, the quantities, and the market you sell into, in the inquiry. Ask for the specification for the exact model, the minimum order quantity, the lead time with its meaning, the payment and shipping terms, the warranty terms, and the certificates that apply to your market, by name, with documents attached. Do not pay before these have been confirmed for the exact models in the order, because payment removes the leverage to resolve an unconfirmed item, and a confirmed order is the only basis for a safe purchase.